Emerald Grain - Annual Customer Surveys identify changes in behaviour

Identifying customer habits to achieve long-term customer satisfaction and loyalty

Emerald Grain engaged Chase Consulting Group to conduct its annual surveys with its grower-customers. These annual surveys highlight how Emerald’s grower customers’ preferences and behaviours are changing and are integral to achieving long-term customer satisfaction and loyalty. Read more

RollsPack Packaging - Accelerating Investment to enter new Markets

Next Generation Manufacturing Programme

RollsPack was approved for the Next Generation Manufacturing Programme with a grant for $850,000 to upgrade its printing, lamination, and pouch and bag manufacturing processes with state of the art machinery at its facility in Braeside, Victoria. Read More

Melbourne Builder - Scaling Up from $5 million to $40 million

Business Plan and Roadmap drives growth

A Melbourne residential and commercial builder engaged Chase to help grow from a $5 million business into a $40 million business. The business owners believed that their company had not reached its full potential in the Victorian market and identified that a business plan and roadmap was required to guide the business in this next stage of growth. Read more


Business Growth - Investment and Rapid Expansion of Sales Channels

Identifying channel opportunities

An Australian window coverings manufacturer engaged Chase to help capitalise on its channel opportunity within the window coverings market. Our client identified that a business plan was required to guide them in this next stage of growth to scale up the business, to meet the sales and supply demands, and to identify a long-term strategic partner. Read more

Improving Advertising and Promotional Effectiveness

FMCG business improved sales performance from increased advertising effectiveness

An Australian listed FMCG business challenge was addressing the complex issue of improving advertising & promotional effectiveness across its marketing and sales departments. The business required a set of metrics to help quantify if their marketing activities and their sales promotions positively contributed to increased brand performance, sales performance and shareholder value. Read more

Advisory Board - Transforming the Business

Professionalising the Business to take it to the next level

Our client was the CEO of a family-owned business. The strategic objective was to professionalise the business, to set up a formal management structure in order to take the business to the ‘next level’, leading to increased efficiency, profitability and, ultimately, business growth. Read more